Within the realm of email marketing services, Moosend stands out amidst established brands. Founded in 2011 in Greece, Moosend has gained popularity among small and medium enterprises, bloggers, and e-commerce businesses. Despite being a newcomer, doubts may arise regarding its effectiveness and reliability. This review endeavors to address any uncertainties, delving into Moosend’s functionality and reliability as an email marketing solution. If you’re considering Moosend for your marketing needs, this review offers insights to guide your decision.

What is Moosend?

Moosend, an email marketing platform tailored for small businesses, simplifies marketing campaigns with its professional automation features. Offering unparalleled value, it boasts 75+ free templates and a user-friendly drag-and-drop editor. Real-time analytics, including geolocation and click maps, empower users with actionable insights. At just $9 a month, it’s a cost-effective solution, with pay-as-you-go credits available. Unique problem monitoring and resolution features set Moosend apart, along with its capacity to evaluate marketing strategies and integrate with other platforms via API.

Moosend’s Campaign Creation Wizard guides you seamlessly through the email sending process.

Explore a range of campaign options, including Regular Campaigns, A/B Split Tests, Repeatable HTML Campaigns, RSS Campaigns, and Automation Campaigns. Each option serves its purpose effectively based on your marketing needs. Regular Campaigns are ideal for traditional newsletters and marketing emails, while the RSS Campaign feature offers valuable content sourcing capabilities.

create a new campaign

Email Marketing with Moosend: Features

  1. Email Editor: Crafting engaging and personalized emails is effortless with Moosend’s intuitive email builder. Featuring various modes like edit, preview, and code, navigating the editor is seamless. The Helper grid aids first-time users, while customization options ensure tailored messages for recipients. Plus, the spam test feature guarantees optimal inbox delivery.
  2. Email Templates: Moosend offers a range of templates for quick and easy email creation. While not the most extensive collection, the templates are clean, organized, and professional. Users can also create their own template library and import templates as needed, ensuring flexibility and efficiency in campaign design.

Marketing Automation Features

  1. Workflow Email Automation Templates: Moosend excels in automation capabilities, empowering users to streamline their marketing efforts. The visually appealing workflow editor simplifies the process, offering a wide range of triggers and automation actions. From personalized welcome emails to cart abandonment reminders, Moosend’s automation options cater to diverse marketing needs.
  2. E-commerce AI: Moosend’s e-commerce automation, powered by artificial intelligence, enables personalized product recommendations based on customer preferences and behavior. Leveraging cross-selling opportunities and tracking customer paths, Moosend provides SMEs with valuable insights to drive sales and enhance customer engagement.

Effectively manage your audience with Moosend’s powerful segmentation and CRM tools.

Email list management is a breeze with features like editing, filtering, and deduplication of customer lists. Moosend prioritizes data privacy, ensuring compliance with GDPR regulations and offering a double opt-in system for subscriber confirmation. Additionally, the inclusion of suppression lists prevents privacy violations by blacklisting contacts across all campaigns.

Segmentation is key to tailoring email campaigns, and Moosend excels in this area with nine pre-made segment templates and 33 criteria for segmentation. From basic demographics to detailed behavior analysis, Moosend’s segmentation tools stand out for their extensive web tracking capabilities, making them the top choice for e-commerce retailers. With intuitive features and robust automation, Moosend’s segmentation tools enhance personalization and drive effective marketing campaigns.

Marketing potential with Moosend’s versatile landing pages and forms builder

Easily create professional-grade sites tailored for lead generation and marketing campaigns. Our intuitive drag-and-drop editor empowers you to customize your landing pages effortlessly, with access to 38 modern templates and a plethora of design options. No coding skills required – simply drag, drop, and launch your campaigns with ease.

One standout feature is the “Wheel of Fortune” within our landing page editor, adding a fun twist to form engagement and conversion optimization. Customize the wheel’s diameter and prizes to suit your brand, and set probabilities for each outcome to drive user interaction.

Moosend’s user-friendly interface extends to subscription forms, offering various types including inline, floating bar, floating box, modal pop-up, full page, and promotional forms. Each form serves a unique purpose, ensuring optimal visibility and engagement throughout the customer journey.

subscription type

Our visual editor provides access to customizable templates with built-in email address fields for seamless signup integration. Add custom data fields to collect specific information, and effortlessly manage form display based on your preferences. Integrate forms into your automation workflows to streamline lead nurturing and product promotion efforts.

Experience the power of Moosend comprehensive marketing toolkit today.

Moosend’s integration capabilities with third-party apps are among its key strengths.

These include platforms for CRM, e-commerce, list verification, lead generation, and social media. While the 42 direct third-party integrations available on Moosend may seem limited compared to other tools like ActiveCampaign and Mailchimp, they still offer a fair range. Integrating these third-party applications and services will enhance the functionality of your email campaigns.

For CRM, Moosend seamlessly integrates with top platforms such as Salesforce, Zoho, Microsoft Dynamics, Pipedrive, and HubSpot. In terms of e-commerce, you can integrate with leading platforms like Magento and WooCommerce, enabling you to include product listings in your emails and set up upsell automations. Additionally, Moosend connects with Zapier, allowing integration with various websites, including Shopify stores.

The integration process within Moosend’s UI is straightforward, requiring only a few clicks to connect your website, app, or store, without the need for elaborate setups or procedures.

Moosend reporting and analytics tools:

Moosend reporting and analytics tools empower you to assess the performance and impact of your campaigns comprehensively. With real-time data integration, tracking customer interactions becomes effortless, eliminating the need to wait until the campaign’s end for insights. Features like Campaign Overview, Heatmap analytics, Customer activity tracking, location monitoring, and device tracking provide a holistic view of campaign effectiveness. Additionally, Moosend seamlessly integrates with Google Analytics for enhanced tracking capabilities.

Moosend Pricing:

Discover the allure of Moosend’s pricing structure, starting with a generous free trial encompassing all core features. While there’s no permanent free plan, the 30-day trial offers access to nearly all automation features and marketing channels, providing a comprehensive taste of Moosend’s capabilities.

Subscription-Based Plans

Moosend offers two primary subscription plans: Pro and Enterprise. The Pro plan equips businesses with essential features for growth, while the Enterprise plan caters to larger companies, boasting personalized account management and additional premium features tailored for high-volume needs.

Flexible Pricing Structure

The cost of each plan is determined by subscriber count, ensuring scalability for businesses of all sizes. For example, the Pro plan starts at just $9 per month for 500 contacts, offering a cost-effective solution compared to the $16 monthly charge for 1000 contacts. Despite its affordability, Moosend delivers robust marketing resources and features, providing exceptional value for investment.

Email Credits Add-On

Moosend’s flexibility extends to its payment system, offering a pay-as-you-go option for users who engage in periodic email marketing campaigns. This allows users to pay only when emails are sent, providing a cost-effective solution tailored to individual marketing needs.

Unlock the full potential of your email marketing strategy with Moosend’s comprehensive pricing options, designed to empower businesses of all sizes.

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Moosend customer support

Moosend provides outstanding customer support at no cost, assisting with any strategy you may have. Reachable via phone, email, and live chat, our dedicated team ensures prompt assistance whenever you need it.

customer support

Knowledge Base: Explore Moosend’s comprehensive knowledge base, featuring categorized FAQs, support articles, tutorial videos, and webinars.

Email Support: Find two dedicated email addresses for sales and marketing inquiries on our website, ensuring efficient email support.

Chat Support: Our live chat feature offers quick assistance for any issues that arise. I personally reached out via live chat and was impressed by the swift response time.

Enterprise Benefits: For Enterprise plans, enjoy additional perks such as an account manager and priority support, surpassing the features of our Pro plan.

Final Assessment

Considering Moosend for your email marketing needs? The pivotal question remains: “Is Moosend the right fit for you?” Well, that depends on your specific requirements.

Highlighted in this review is Moosend’s tailored approach, crafted to suit the needs of small businesses. Its automation workflows stand out, offering robust capabilities at a competitive price point. Moreover, navigating its user-friendly interface is a breeze, empowering users of all skill levels.

Don’t overlook Moosend when seeking an email marketing solution; its affordability and advanced features make it a compelling choice. Plus, enjoy the perk of unlimited email storage without intrusive branding.

Yet, Moosend isn’t flawless. As an all-in-one marketing tool, it falls short in certain areas, notably lacking CRM functionality and extensive third-party integrations. However, for entrepreneurs and SMEs, Moosend remains a dependable option, supported by positive customer feedback.

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